Privacy Policy

EJEX LTD (“EJEX”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or use www.ejex.studio. By using our website, you agree to the terms of this Privacy Policy.

1. What Type of Information We Collect

We may collect the following types of information from you:

Personal identification information: name, email address, phone number, billing/shipping address.
Account and order information: order details, payment information (processed securely by third-party providers), and order history.
Website usage information: IP address, browser type, device, pages visited, time spent, and click behavior.
Preferences: language, customization options, and marketing preferences.

2. How We Collect Information

We collect information through:

Direct interactions: when you place an order, fill out a contact form, or subscribe to newsletters.
Automated technologies: cookies, web beacons, and analytics tools.
Third-party sources: payment processors and logistics providers necessary to fulfill orders.

3. Why We Collect Personal Information

We use your information to:

Process and fulfill orders, including custom-made products.
Communicate with you regarding orders, inquiries, or updates.
Improve our website and services based on usage patterns.
Send promotional materials, if you have opted in to receive marketing communications.
Comply with legal obligations, such as tax and accounting requirements.

4. How We Store, Use, Share, and Disclose Your Information

Storage: Personal information is stored securely on encrypted servers.
Use: Information is used solely for the purposes listed above.
Sharing & Disclosure: We may share your information with:
- Payment processors for secure transactions.
- Logistics providers to deliver orders.
- Legal authorities if required by law.
We do not sell your personal information to third parties for marketing purposes.

5. How We Communicate With You

We may communicate with you via:

Email regarding order confirmations, shipping updates, or service inquiries.
Marketing communications, only if you have explicitly opted in.
Customer support responses to inquiries submitted through our website or email.

You can unsubscribe from marketing emails at any time via the link provided in the email or by contacting ejexstudio@gmail.com.

6. Children’s Privacy

Our services are not directed at minors under the age of 16. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.

7. Privacy Policy Updates

EJEX may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last Updated” date revised. Your continued use of the website constitutes acceptance of any changes.

8. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

EJEX LTD
Email: ejexstudio@gmail.com
Website: www.ejex.studio